Refunds & Billing
Refund request, failed payment, duplicate payment and invoices.
Payment failed but amount deducted
Create a payment issue request with transaction reference, amount and date.
How do I request refund?
Use Refund/Payment Issue page to submit refund reason and transaction reference.
How do I check payment status?
Payment Status shows purchase attempts, checkout status and related requests.
Still need help?
Create a support request with your profile ID, screenshot, payment reference or exact issue details. Our team will review it from your ticket center.